Job in Ghana
Student Success Manager
RegionNot specifiedCityNot specifiedContractFull TimePosted2026-08-17Close dateNot specifiedExperience4 yearsSourceJobberman GhanaSalaryGHS 6,000 - 7,200 Negotiable
Student Success ManagerAstria TechGhanaFull TimeEducationSenior LevelOperations ManagementeCampusUniversity PartnershipsKPI Monitoringinternshipentregador
AI summary
Astria Tech is hiring a Student Success Manager to oversee eCampus operations across partner universities in Ghana. The role involves leading support teams, standardizing processes, and driving enrollment, retention, and tuition collection. Candidates need a Bachelor’s degree and 4–6 years of relevant management experience.
- Full-time role based in Ghana with GHS 6,000–7,200 negotiable salary
- Lead and mentor Student Support Supervisors and Student Success Coordinators
- Oversee eCampus operations across multiple partner universities
- Bachelor’s degree required; Master’s preferred
- 4–6 years of program, academic, or operational management experience needed
- Experience with LMS platforms such as Moodle or Canvas is an advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists GHS 6,000 - 7,200 Negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, entregador, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Student Success Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Astria Tech and the role in Not specified.
- Add concrete examples related to internship, entregador, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Student Success Manager role in internship, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Astria Tech before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Student Success Manager
- Astria Tech
- Product & Project Management
- Today
- Easy apply
- New
- Ghana
- Full Time
Education
GHS
6,000 - 7,200
Negotiable
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Job summary
As Student Success Manager, you will oversee eCampus operations and lead support teams to standardize processes and boost enrollment, retention, and tuition collection. By collaborating with stakeholders and aligning with Astria Learning's growth objectives, you will ensure a premier virtual learning experience.
Min Qualification:
Degree
&
Experience
- Level:
- Senior level
- Length:
- 3 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Ghana
- Job descriptions &
- and service delivery.
- Qualifications & Skills
- Bachelor’s degree in Business Administration, Education, Project Management, or related field (Master’s preferred).
- 4–6 years of
- in program, academic, or operational management.
- managing distributed or cross-institutional teams, preferably including SSC.
- Familiarity with LMS platforms (Moodle, Canvas), CRM systems, and student data tools.
- Skills & Competencies
- Proven leadership and coaching abilities with measurable results.
- Strong understanding of operational efficiency and digital academic service delivery.
- Excellent analytical skills for KPI tracking and performance evaluation.
- Exceptional communication, presentation, and stakeholder engagement abilities.
- Strong project management skills with
- leading strategic initiatives across teams.
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Requirements
Key
Responsibilities
- Institutional Oversight
- Oversee eCampus operations across several partner universities.
- Ensure quality, consistency, and compliance in digital academic services.
- Team Leadership & Development
- Directly manage and mentor Student Support Supervisors and Student Success Coordinators (SSC) to achieve KPIs.
- Guide daily operations while fostering professional growth, accountability, and high team performance.
- Standardization & Operational Efficiency
- Develop/Improve and implement uniform processes and SOPs for SSC and eCampus team.
- Optimize workflows for student onboarding, academic readiness, and digital delivery.
- Strategic Alignment & Planning
- Collaborate with Astria leadership to align operations with long-term goals.
- Translate strategic priorities into actionable operational plans.
- KPI & Performance Monitoring
- Track and improve key metrics: enrollment, retention, graduation, tuition collection.
- Implement performance dashboards and proactive intervention plans for SSC teams.
- Reporting & Communication
- Compile and deliver detailed operational reports, including progress, risks, and recommendations.
- Promote internal transparency and data-driven decision-making.
- Partner Relations
- Build and maintain strong relationships with university partners.
- Address operational issues and coordinate institutional requests.
- Budget Oversight
- Support planning and management of operational budgets.
- Identify and implement cost-efficiency opportunities.
- Cross-Functional Collaboration
- Coordinate efforts with Academics, Admissions, Finance, and IT departments.
- Ensure a seamless student
Source and provenanceSource: Jobberman Ghana. Last checked: 2026-08-20.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.